Care for our Customers
We form open and honest working relationships with our customers, never making promises we know we cannot keep, whilst still doing everything we possibly can to meet their needs.
Care for our Suppliers
We recognise by investing in long-term relationships with our suppliers and working so that they may be successful, we can guarantee a stable and happy supply chain. We do everything in our power to ensure our contracts are fair on both sides and when agreements are broken, we will as far as practicable work with our suppliers to rectify this.
Care for our Employees
As a family business, we like to treat our employees like family too, wanting to see them succeed in all of life, not just at work. Although we are no longer a recognised Investors in People employer we still hold to the principles that underpin the standard. For more detailed information on how we care for our employees download our ‘Code of Conduct for the Responsible Manufacture and Sourcing of Merchandise’ below.
Care for the Environment
We believe that how we conduct our business now, not only affects the present, but can leave a legacy for the future. We want to do everything we can to ensure that future generations do not suffer from diminished essential resources, landfills and poor air and water quality. Our ‘Code of Conduct for Sustainability’ (download below) sets out not only what you can expect from ourselves, but also what we expect of all our suppliers of goods and services in our care for the environment.
Care for the Local Community
As a company we support two local charities Chestnut Tree House and Guildcare and encourage our employees to help raise money for these or other charities they are passionate about. We also are regularly looking for new opportunities to serve our community; We have worked with BTEC textiles students from a local secondary school to successfully complete a project turning our waste fabric into new garments.